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IT Administrator

Location: Bellevue, Washington
Date Posted: 04-10-2018
Sucker Punch is looking for a proactive IT Administrator who has a passion for leveraging technology and software to solve problems and maximize our 120+ person studio’s ability to create amazing PlayStation games.

Top to bottom – Hyper-V hosts, 140+ Win10 workstations, a 10Gb network infrastructure and PlayStation 4 development kits – you’re responsible for managing all technology needs in our studio.  Procurement, key systems availability, troubleshooting, and security are all in your portfolio. This is both a strategic position involved in long term planning, as well as a hands-on position involved in implementation and firefighting. The IT Administrator interacts with all members of the team, and should have excellent communication skills, maintain a key sense of professionalism, be goal oriented, self-driven, and have a positive attitude.  

Sucker Punch prides itself on being a studio where the work is dynamic, challenging, and rewarding, and employees have the ability to have a big impact on our games as well as the studio.

SPECIFIC RESPONSIBILITIES & TECHNOLOGIES
  • Windows Server 2016 Hyper-V and failover clustering.
  • Administer Active Directory on Windows Server 2012R2 and 2016. Account user creation/deletion.  Group policy maintenance.
  • Administer Linux CentOS/Ubuntu servers and RozoFS Storage cluster.
  • Administer Windows files shares and Linux NFS shares, including iSCSI SAN.
  • Support and maintain Microsoft WSUS with Batchpatch.
  • Support 140+ Windows 10 workstations, with a focus on GPU and disk I/O performance
  • Support company mission-critical Perforce versioning control.
  • Maintain and configure multiple VLAN network, on Brocade layer 2/3 switches. 1GB and 10GB Copper as well as 10/40 Optical. Experience with VDX and ICX switches preferred.
  • Maintain and configure Ruckus WiFi access points and Power-over-Ethernet.
  • Maintain Network security with Juniper SRX firewall.  Monitor usage, maintain policies and QOS.
  • Maintain and monitor all backup systems: VM’s via Veeam, Files/data on local tape.
  • Maintain complex multi-network IPSec VPN to parent offices with OSPF routing protocol.
  • Administer company email services with Microsoft Exchange.
  • Administer company phone system with Asterisk/FreePBX VOIP.
  • Maintain assorted license/key management.

 
ADDITIONAL REQUIREMENTS & RESPONSIBILITIES
  • Manage the planning and execution of solution-based IT projects to improve productivity, collaboration, security, and storage.
  • A mastery of IT systems and infrastructure that enables the improvement of the operational systems, processes, and policies in support of the studio’s mission. 
  • Play a significant role in long-term IT planning and goals, with initiative geared toward operational excellence.
  • Ability to build strong relationships and influence others across the organization. 
  • Occasional OT/time-shifting required to deploy changes in off hours. On-call for LAN emergencies and outages.  
  • Responsible for annual and quarterly IT budget process (3 year planning).
  • Knowledge of AWS, Google Apps, and other cloud services.
  • Supervise and mentor one IT Helpdesk employee.
  • High level of professionalism and discretion.
  • 8+ years of experience installing and managing hardware, web servers, database services, and setting and managing networks.
  • Direct personal experience with specific items: Brocade Switches, Juniper Firewalls, and Perforce servers.
  • Experience administering Confluence/JIRA.
  • Experience with Powershell, Python and/or BASH.
  • Ability to make decisions and implement complex strategies using creative problem solving skills.
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