Sucker Punch is looking for a proactive IT Administrator who has a passion for leveraging technology and software to solve problems and maximize our 140+ person studio’s ability to create amazing PlayStation games.
Top to bottom – Hyper-V hosts, 300 Win10 workstations, a 10Gb network infrastructure and PlayStation 5 development kits – you’re responsible for managing a wide array of technology needs in our studio. Procurement, key systems availability, troubleshooting, and security are all in your portfolio. This is a hands-on position involved in implementation and firefighting. The IT Administrator interacts with all members of the team, and should have excellent communication skills, maintain a key sense of professionalism, be goal oriented, self-driven, and have a positive attitude.
Sucker Punch prides itself on being a studio where the work is dynamic, challenging, and rewarding, and employees have the ability to have a big impact on our games as well as the studio.
SPECIFIC RESPONSIBILITIES & TECHNOLOGIES
Windows Server 2016/2019 Hyper-V and failover clustering.
Administer Active Directory on Windows Server 2012R2 and 2016. Account user creation/deletion. Group policy maintenance.
Administer Linux CentOS/Ubuntu servers and RozoFS Storage cluster.
Administer Windows files shares and Linux NFS shares, including iSCSI SAN.
Support and maintain Microsoft WSUS with Batchpatch.
Support 300+ Windows 10 workstations, with a focus on GPU and disk I/O performance
Support company mission-critical Perforce versioning control.
Maintain and configure multiple VLAN network, on Brocade layer 2/3 switches. 1GB and 10GB Copper as well as 10/40 Optical. Experience with VDX and ICX switches preferred.
Maintain and configure Ruckus WiFi access points and Power-over-Ethernet.
Maintain and monitor all backup systems: VM’s via Veeam, Files/data on local tape.
Maintain complex multi-network IPSec VPN with OSPF routing protocol.
Administer company email services with O365.
Administer company phone system with MightyCall VOIP.
Maintain assorted license/key management.
ADDITIONAL REQUIREMENTS & RESPONSIBILITIES
Manage the planning and execution of solution-based IT projects to improve productivity, collaboration, security, and storage.
A mastery of IT systems and infrastructure that enables the improvement of the operational systems, processes, and policies in support of the studio’s mission.
Ability to build strong relationships and influence others across the organization.
Occasional OT/time-shifting required to deploy changes in off hours. On-call for LAN emergencies and outages.
Knowledge of AWS, Google Apps, and other cloud services.
High level of professionalism and customer service.
8+ years IT experience and 5+ years of experience installing and managing hardware, web servers, database services, and setting and managing networks.
Direct personal experience with specific items: Brocade Switches, Juniper Firewalls, and Perforce servers.
Experience administering Confluence/JIRA.
Experience with Powershell, Python, and/or BASH.
Complex creative problem-solving skills.
Help with IT ticketing and other help desks tasks as needed.
We are currently seeking US employment eligible candidates.